In this Nov 10, 2016 file photo, people walk near a Microsoft office in New York. The AP Microsoft Corp said on Wednesday it was investigating a network issue that impacted multiple services, including Teams and Outlook, with outage reports saying that the platforms were down for thousands of users around the world.
More than 3,900 incidents were reported in India and over 900 in Japan, according to data from the Downdetector, which did not reveal the number of users affected by the disruption. Outage reports also went up in Australia, Britain and the United Arab Emirates.
The Downdetector site tracks outages by collecting status reports from sources including user-submitted errors on its platform.
Microsoft said in a tweet that they have identified a potential networking issue and are reviewing telemetry to determine the next troubleshooting steps.
After the global outage, Microsoft Teams back up for most users.
During the outage, most users were unable to use any features of the Teams application, including exchange messages, join calls and join calls. Microsoft Teams, used by more than 280 million people globally, is an integral part of daily operations for businesses and schools that use the service to schedule meetings, make calls and organize their workflow.
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According to the company's status page, Microsoft Exchange Online, SharePoint Online and OneDrive for Business were among the other services affected.