British Gas boss blasts ‘lockdown’ after probe

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British Gas boss blasts ‘lockdown’ after probe

The minister for energy and climate, Mr Stuart, said the supplier had said how it was supporting customers, but added that it turns out they are doing anything but Chris O'Shea, the boss of Centrica, which owns British Gas, told the BBC he was horrified and said there was nothing that can be said to excuse the practices. British Gas has suspended forced prepayment meter installations.

An undercover investigation by The Times unveiled a case in which agents working for Arvato Financial Solutions used a locksmith to force their way into the home of a single father-of-three to install a prepayment meter.

The debt agent is reported to have said this is the exciting bit. I love this bit as they got into the property. The newspaper also highlighted other incidents of similar nature.

Everyone should be angry. I am angry. He said it's completely in the face of all the promises that I've been made by suppliers.

Centrica said the suspension would last until at least after winter, and that protecting vulnerable people was its priority, as it applied to the court for a warrant to install a pre-payment meter.