Finnair introduces new baggage rules for flights

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Finnair introduces new baggage rules for flights

Passengers who want to carry on both a regular carry-on bag and an under-seat bag will need to purchase a light ticket, which are available for long-haul flights and for business-class customers on flights within Europe.

The maximum dimensions of an under-seat bag are 40 centimetres by 30 centimetres by 15 centimetres. A regular carry-on bag, meanwhile, must not exceed the dimensions of 55 centimetres by 40 centimetres by 23 centimetres.

The airline will also decrease baggage allowances for corporate-class customers on continental flights and adopt additional fees for all special baggage, such as golf bags and ski equipment.

The changes in ticket types and baggage restrictions will begin on June 1, according to the National Transportation Safety Board.

Finnair said on Tuesday it was making the changes due to the impact of carry-on baggage on the punctuality and passenger comfort of flights.

The aim is to ensure seamless boarding, on-time operations, and comfortable travel on all our flights. The amount of excess baggage is a visible challenge on all flights, affecting both flight punctuality and travel comfort, said Valtteri Helve, Finnair's director of products.

We receive a lot of feedback about this from our clients and associates. Helve also said the airline will step up the tracking of carry-on baggage at airports in order to ensure that passengers are on time and that flights depart on time during the busy summer season.

He added that excess carry-on baggage will be charged for additional charges. Be sure to check the baggage allowance if you're on a ticket and adhere to it. The fees for additional baggage are higher at the airport than in advance. Finnair also announced that passengers with superlight, light, or classic tickets will be subject to an additional charge in order to choose their seat. Passengers opting not to do so will be assigned a seat by the airport staff.

Finnair's marketing director, Heidi Lemmetyinen, said yesterday that the airline has received both positive and negative feedback for the changes, a source told Helsingin Sanomat. The changes are designed to improve customer service, rather than squeeze more money out of passengers, she said.

Passengers have sometimes had a lot of baggage, which has slow down boarding as people try to make their baggage fit. The flight has been delayed as we have had to move baggage to the cargo hold at last minute, she said.

Delays at any stage of the process can have ripple effects across what is an operation of small margins.

There is a butterfly effect. At worst, a delay in one stage is repeated for other airlines flights and passengers, she said.

Although pilots can sometimes make up for delays by flying faster, Lemmetyinen said, that is neither easy nor particularly responsible, according to Lemmetyinen. Passengers need more fuel, which raises both the cost of travel and carbon-dioxide emissions.