Vanessa Hudson, in a video posted to the company's social media accounts, said she was not immediately available for comment.
The airline took over on September 6 after Alan Joyce said he was stepping down two months early following a number of scandals involving the airline. She has worked for the company for nearly three decades and became CFO in 2018.
The Australian Competition and Consumer Commission is suing Qantas for selling tickets for thousands of flights it never intended to operate.
The airline's decision to lay off 1,700 staffers in 2020 was found to have breached Australia's Fair Work Act.
A federal court judge has ordered Hudson to attend mediation with the Transport Workers' Union to settle compensation and penalty claims. The Guardian reported that Qantas could be fined hundreds of millions of dollars in a settlement.
The last few months were a humbling period for Hudson, he told customers that change was imminent. The airline is putting more people in its call centres, adding seats to be booked with frequent flier points, reviewing all customer policies, and giving frontline teams more flexibility to help customers.
Hudson said he was looking to make an impact in the economy.
A $15.4 million golden goodbye has come under fire, with one Australian politician calling it the'swindle of the century'. The figure has since been reduced to $13.8 million.
In an email, Qantas did not immediately respond to a request for comment from Insider for comment, making it outside normal working hours.