During the month of September, data from the Directorate General of Civil Aviation (DGCA) revealed that over 76,000 passengers of budget carrier IndiGo were impacted by flight cancellations or delays exceeding two hours. Additionally, Air India, owned by Tata, denied boarding to 450 passengers. However, the total domestic air passenger traffic in India grew by 29.10% with 1.22 crore passengers, compared to 1.03 crore in the same period last year, and IndiGo accounted for 63.4% of the total traffic. Out of the affected passengers, 50,945 were impacted by IndiGo's flight cancellations, while 25,667 experienced delays. While IndiGo provided alternative flights and full refunds to passengers affected by cancellations, refreshments were only served to those facing delays. Furthermore, the data showed that 46 out of IndiGo's 334 aircraft were grounded due to supply chain issues. Air India and SpiceJet also had delays causing inconvenience to 24,758 and 24,635 passengers respectively. Air India offered them flights on other airlines and provided refreshments, spending Rs 5.27 lakh on facilitation. SpiceJet spent Rs 45.78 lakh on facilitation and also provided alternative flights and refreshments. IndiGo maintained its market leadership by flying 77.70 lakh passengers in September, followed by Vistara and Air India. Vistara and Air India held market shares of 10% and 9.8% respectively. AirAsia India, now known as AiX Connect, transported 8.16 lakh passengers with a 6.7% market share. SpiceJet and Akasa Air carried 5.45 lakh and 5.17 lakh passengers respectively, with market shares of 4.4% and 4.2% respectively. IndiGo achieved the highest on-time performance at 83.6% among four key airports, while Vistara had the highest load factor of 92% among all domestic airlines.