Social Security Recipients Face Temporary Online Account Issues
Some Social Security recipients experienced difficulties accessing their online accounts on Friday, October 27th, 2023. This was due to a technical issue affecting the Social Security Administration's (SSA) systems. The issue impacted both in-person and online services, including the "My Social Security" account portal.
The SSA reported a "hardware issue" as the cause of the disruption. This led to widespread reports of users being unable to access their accounts, as documented by DownDetector.com.
In response to the issue, the SSA temporarily closed its offices to in-person services on Friday. However, they continued to answer general inquiries via telephone.
By Friday evening, the SSA announced that the technical glitch had been resolved. Personalized online services were restored, and in-person services and full telephone support resumed on Monday, October 30th, 2023.
While the disruption caused temporary inconvenience for some Social Security recipients, it is important to note that the issue has been addressed and all services are now fully operational.