Sunny Gupta's Zomato Train Delivery Adventure
Sunny R Gupta, a tech enthusiast from Bengaluru, recently captured the internet's attention with his unique experience ordering food through Zomato while traveling from Mumbai to Pune. His post detailing the adventure quickly went viral on social media.
During his train journey, Gupta received a prompt to enter his Passenger Name Record (PNR). Intrigued, he opened the Zomato app and discovered an option to order food with delivery at the next station, Panvel. He decided to skip the traditional train attendant service and ordered a Triple Schezwan Rice from a nearby restaurant.
Gupta shared his excitement, stating, "I found this hotel serving Triple Schezwan Rice. I have an option to choose delivery at any upcoming station. Picked Panvel." He also mentioned that Zomato's delivery on train service accepts advance bookings up to four days in advance.
However, the journey took an unexpected turn when the train experienced delays. Gupta explained in a follow-up post, "The train is running late, and Zomato says my food is prepped and waiting at the station. Previous station was Thane, next up Panvel."
This is not the experience I wished you to have. I would like to thank you for your patience. As a token of appreciation, I will pay Rs 50 tip extra on my next order."
As the train finally arrived at Panvel station, Gupta shared a video of the food delivery, commenting, "Alright so he is here! Smooth handover. Polite guy."
the restaurant failed to provide cutlery, which posed a challenge during his journey. "I will raise it with Zomato to ensure the hotel gets to know about the issue," he added.
Gupta's post has gone viral, amassing over 900,000 views and sparking conversations about the evolving landscape of food delivery services in transit.