Starbucks Faces Challenges After Ransomware Attack on Third-Party Software Provider
Starbucks is facing difficulties in tracking employee hours and managing payroll due to a ransomware attack on a third-party software provider. The attack, which occurred on November 21st, targeted Blue Yonder, a company that provides supply-chain management software used by Starbucks for employee scheduling and timekeeping.
This attack has impacted numerous companies, including Starbucks, as reported by the Wall Street Journal. While Starbucks' ability to serve customers remains unaffected, the company is working with Blue Yonder to resolve the issue and ensure employees receive proper compensation for their work.
In the meantime, Starbucks managers are manually managing employee schedules and timekeeping following company guidelines. Blue Yonder, a subsidiary of Panasonic, has confirmed the ransomware attack and is working to restore all affected systems. The company has implemented security protocols and is investigating the incident.
The identity of the attackers remains unknown.