
Microsoft is currently looking into problems affecting its Microsoft 365 service and Teams app, as reported by users experiencing difficulties with services like Exchange and Outlook. A message posted on social media by Microsoft mentioned that they are assessing an issue impacting users trying to access Exchange Online and functionalities within Microsoft Teams calendar, indicating that a recent change may have led to the problem, thus prompting investigations and corrective actions.
Amidst these issues, posts on social media have indicated that the problem is affecting Microsoft users worldwide. The University of Galway's IT group has acknowledged the problem, mentioning that it is an intermittent issue impacting Microsoft 365 services globally, with Microsoft actively investigating the situation. DownDetector reported that the outages began around 4 a.m. Eastern Time, with users experiencing difficulties with Microsoft 365 services like Outlook and Teams, leading to thousands of reports by midday on Monday.
On Monday afternoon, users continued to report errors and problems in connecting to Microsoft services, expressing frustration over the disruption to their business activities. Reports from DownDetector highlighted problems with Microsoft Outlook, including issues encountering email outages. Microsoft noted on social media that they were working on a solution to fix the issue but did not provide a specific timeframe for when services would be fully restored, causing concern and inconvenience among users relying on Microsoft's apps and services. Despite deploying a patch to the majority of affected environments, Microsoft faced delays in fully restoring the affected 365 services, leading to customer frustration and a commitment to resolving the issue as quickly as possible to minimize the impact on businesses.