A Summary
On Monday, October 30, 2023, users of Microsoft 365 and Teams experienced widespread outages, affecting services like Exchange, Outlook, and OneDrive. The issue began around 4 a.m. Eastern Time and peaked around noon, with thousands of users reporting problems.
Microsoft acknowledged the issue and attributed it to a recent change they had implemented. They began rolling back the change and deploying a fix, but the process was slow, causing frustration among users. By late afternoon, reports of outages began to decrease, but some users continued to experience issues.
The outage caused significant disruption for businesses and individuals who rely on Microsoft 365 for their daily work. Some users reported being unable to access emails, send documents, or hold video calls. The outage also highlighted the reliance of many industries on Microsoft 365, as the July outage caused major disruptions in sectors like banking, airlines, and healthcare.
While Microsoft has not yet provided a definitive timeline for full restoration of services, they continue to work on resolving the issue. Users are advised to monitor Microsoft's official channels for updates and to be patient as the company works to restore full functionality.