By October 2, registration services will be extended to 2,000 village and ward secretariats across Andhra Pradesh to allow people to complete their transactions in a hassle-free and transparent manner.
The services will be made available in all 15,000 village and ward secretariats in the state over the next few months, according to Special Chief Secretary Revenue Rajat Bhargava.
In 51 secretariats, registration services were launched on a pilot basis. This has been a success and we are going to expand the services to 2,000 secretariats. Rajat told PTI that the secretariats staff had been given required training for this.
He said this was a major step in not only decentralizing registration services but also in eliminating middlemen and checking corruption.
By the end of October, all 15,000 staffers required to run the registration services would be trained.
We will conduct an examination for the staff at the end of the training. We are adding an online cell to address staff queries on registration issues. The Special Chief Secretary said that a similar online facility will be available for the general public as well.
Rajat said that there was also a focus on checking corruption at all levels, as well as prompt delivery of registration services.
We have installed closed-circuit cameras in all sub-registrar offices in the state. He said that all activities are monitored on a real-time basis in the office of the Commissioner and Inspector General of Registrations.
There were posters indicating the toll-free number 14400 displayed in all registration offices for lodging complaints about corruption to the Anti-Corruption Bureau.
The district registrars have been directed to visit at least three sub-registrar offices in a week to keep a close watch on service delivery and to check corruption.
We want to make registration easy and hassle-free. Rajat said that the services were going to be improved with a proactive and faceless system that will take the services to the next level with minimal human interface.