EDF has taken on more urgent customers than any other retailer

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EDF has taken on more urgent customers than any other retailer

This can include adverts from us and third parties based on our understanding. Philippe Commaret, managing director of EDF Customers said adding more customers would cause difficulty. It comes as BP-backed Pure Planet and Colorado Energy ceased trading, joining a number of other small energy firms.

Mr Commaret spoke on BBC Radio 4 programme about rising gas prices and their efforts to protect those affected. He said: "We have taken on more urgent customers than any other retailer in the business." Our priority is ensuring that the best service possible is delivered to our customers. However, taking on 10,000 customers is certainly a challenge.

Therefore, we think it is best to wait until new customers joining us have joined us currently. The managing director also said the firm's biggest concern is the financial impact on customers Mr Commaret added: We have provided customers with financial support in this time. As well as this, we have given many of these tips and tricks for installing smart meters in homes. READ MORE: Insulate the UK vow to SUSPEND campaign pledge.

No one is more important than another team to provide top notch service at all times. We hope that we are able to remain here in the UK for the long term. Pure Planet, one of the latest energy firms to go bust, said it had been left unsustainable.