Daily Harvest said Wednesday that all pathogen and toxicology results have come back negative so far, while testing the recalled lentil-based product.
The French Lentil Leek Crumbles product, which was temporarily discontinued after several customers posted online that they became severely ill and even went to the emergency room after eating it, is still being tested by the meal delivery company.
The company said it has already started working with the U.S. Food and Drug Administration FDA and multiple independent labs to investigate the complaints.
A group of experts will help us get to the bottom of this — that includes microbiologists, toxin and pathogen experts as well as allergists, Daily Harvest said in an updated notice Wednesday.
The company notified customers on Sunday after receiving an undisclosed number of customer reports that the product had caused gastrointestinal problems. The company didn't say how many complaints it received.
Days before the company posted the first warning, scores of people posted on a Reddit thread that they had so severe stomach pain that they had to go to the hospital.
A handful claimed they had their gallbladder removed.
I am here with the same experience as all of you. I had my gallbladder removed. One person wrote a thread that has now accumulated over 800 comments, which is a time for legal action guys.
Several other customers posted to Twitter about their experience in the hospital.
This is what made me deathly ill last weekend, according to a Twitter user.
The company, which has taken immediate action by launching a voluntary recall, reached out to consumers who received the product, instructing them to dispose of it and not eat it. On Wednesday, the company said it is still in touch with customers who reported adverse reactions and is still collecting data to further the investigation. Daily Harvest said that they are doing everything we can, as quickly as possible to identify the root cause. We deeply value the trust you put in us and our food every day because nothing matters more than the health and safety of our customers. An FDA spokeswoman told FOX Business that the agency can't confirm or deny if an investigation is not listed on its outbreak table.
The agency said it took seriously reports of possible adulteration of food that could cause illnesses or injuries.
An FDA investigator may visit the person who made the complaint, collect product samples and initiate inspections in certain cases, according to the spokesperson.