Google apologizes after glitch caused outage to crash popular websites

182
1
Google apologizes after glitch caused outage to crash popular websites

A Google Cloud outage Tuesday caused a glitch and crashed frequently used websites and apps such as Snapchat, Spotify, and Etsy.

The connection issue began at around 1 p.m. It affected more than a dozen websites, along with tens of thousands of users. The company sent a message to users saying they plan to investigate the issue and that they apologize for any inconvenience. By 1: 30 p.m. The sites that were affected started to restore service, according to the websites that were affected.

Internet managers said the problem appeared to be with the GCP load balancers. Since this was a global issue, Google is unable to keep the sites up telling users at 1: 42 p.m. ET did not have an estimated ETA for a full resolution.

The tech giant fixed the issue by 1: 59 p.m. ET. The issue with Cloud Run has been resolved for all affected users, according to the company.

We understand the actual issue - it is a globalized BGP configuration issue. These are mistakes, not attacks, according to Usman Muzaffar, senior vice president of engineering at CloudFare.