StarHub says Premier League streaming quality improves

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StarHub says Premier League streaming quality improves

SINGAPORE: StarHub said on Monday that the streaming quality of Premier League matches has steadily shown improvement with most of the initial technical issues sorted out. StarHub customers reported issues with the broadcast on Aug 6 during the season's opening weekend, such as poor video and audio quality, a lagging broadcast and images freezing. StarHub said on Monday that they are glad to confirm that the OTT over-the- top streaming quality has steadily shown improvement with most of the initial technical issues fixed out, and our customers can enjoy the games smoothly.

We are happy that our IPTV Internet Protocol TV service has remained robust throughout. Over-the-top media services are those that are offered directly via the Internet, bypassing traditional platforms such as cable or satellite.

StarHub will continue to work with customers to make sure Premier League matches are streamed smoothly.

This has been a humbling learning experience for us, and we are grateful for the patience and understanding of our customers, who have graciously given us time to improve our product, according to the company.