Search module is not installed.

Chick-fil-A is America's favourite restaurant for 8 years

01.07.2022

According to the American Customer Satisfaction Index ACSI, Chick-fil-A has maintained its position as America's favorite restaurant for eight years in a row, despite the fact that consumers prefer full-service restaurants over fast food.

The survey found that Americans' satisfaction with fast food restaurants decreased by 2.6% in the last year, earning the category a score of 76. Full-service restaurants maintained their score of 80 from 2021, according to the full-service restaurants.

CHICK-FIL - A BREAKFAST: The ACSI released its annual restaurant survey for the 2021 -- 2022 year on Tuesday.

Chick-fil-A maintained its score of 83, the highest score in the ACSI restaurant survey, even though fast food declined in popularity this year.

Following Chick-fil-A in the fast food category, sandwich chain Jimmy John s and All Other fast food chains scored 79 this year.

Domino's and KFC both scored 78, while four chains Chipotle, Panera, Pizza Hut and Starbucks scored 77.

The fast food restaurants that scored 76 included Arby's, Five Guys and Papa Johns, while Burger King, Little Caesars, Panda Express and Subway all scored 75.

Jack in the Box and Taco Bell scored 72, while Popeyes scored 71.

The fast food chain with the lowest score was McDonald s with 68, down 3% from last year. The chain with the biggest decrease was Dunkin, which went down 4% from 77 in 2021 to 74 in 2022, as it fell from 77 in 2021 to 74 in 2022.

A rep for Chick-fil-A said in a statement to Fox News Digital that they are grateful for the results of the survey and we are honored to our customers for choosing Chick-fil-A. It is truly our pleasure to serve them. More than 170,000 people represent Chick-fil-A in 2,700 restaurants, the spokesperson said. This recognition is an acknowledgement of the care they put into serving great food with gracious hospitality. Our restaurant team members go above and beyond every day to make a friendly and welcoming place to visit. A press release said that the ACSI Restaurant Study 2021 -- 2022 was compiled using interviews with 20,143 customers between April 2021 and March 2022.