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Papa John's ex-chairman says Papa John has lost their way

08.08.2022

Papa John's founder and ex-chairman John Schnatter said he had strong words for his former company, claiming that they have abandoned the principles he followed when he ran it, and that they have suffered as a result.

Schnatter said last week that he built the whole company on conservative values that have been ignored in an interview with the Right Side Broadcasting Network at CPAC in Dallas, Texas.

Schnatter said they've really lost their way. It used to be an operational-driven company. Now it is a PR-driven company. They don't run their company on principles and values. Schnatter claimed that the pizza company's performance has taken a hit as a result.

PAPA JOHN'S: NO WAY They are losing traffic, they are losing customers. I think the traffic count is less than what it was when I was there six years ago. Over 40% of stores are losing money, he said.

According to Schnatter, Papa Johns, now known as Papa Johns, was rated as the highest quality in the pizza category 18 times in 19 years by the American Customer Satisfaction Index.

He said they are down with Little Caesar's, taking a shot at a competing brand. The thing has really got away from them. He said, if you don't have that quality, you don't have that service, and you don't have that culture, you're asking for a bad day at the office. Schnatter, who is still a shareholder of the company, said he built the whole company on conservative values, which included two of the most critical attributes: truth and God. In 2018, Schnatter stepped down as chairman of the company after it was reported that he used the N-word during a conference call. He claims that he was a victim of cancelling culture and had a giant target on my back because he exemplified the American dream.

We used to say the pledge of allegiance to the country. We ran our business on principles. We had the highest quality, we had the best service, we had the best culture, we were voted the best place to work in Kentucky, Schnatter said. Papa John debunked every element of the Left's ideology. I had a huge target on my back just by being the American dream and the people around me living the American dream. Fox Business reached out to Schnatter for additional comments and Papa Johns for a response to Schnatter's claims, but neither immediately responded.

The company has recently been distancing itself from Schnatter. In addition to the rebranding as Papa Johns without the apostrophe, the company has changed its logo and introduced redesigned stores.