Rise-hailing firm TADA to change platform fees from Aug. 17

SINGAPORE: Ride-hailing firm TADA will change its platform fees from Aug 17 in order to better support the business.

The company will implement several initiatives for its drivers over the next few months, including shortening the waiting time for drivers to cash out their earnings.

Passengers will be charged S $0.55 for trip fares below S $18, while S $0.75 will be added to rides above S $18 before GST, said TADA in a media release on Wednesday.

The platform fee will be listed as a separate line item on the rider's receipt upon completion of their booking, according to the TADA.

The ride-hailing company said that platform fees will be waived for drivers for rides S $7 and below. However, the new fees will apply to drivers for fares above S $7, according to TADA in response to CNA s queries.

TADA said it had engaged drivers and riders on platform fees via a public consultation over email.

To ease riders into platform fee revision, TADA will offer S $1 vouchers with the promo code LETSTADA, valid from Aug 17 to Sep 11.

Passengers can look forward to more safety features and updates such as location sharing and higher accuracy in pick-up point selection, said TADA.