Lyft CEO says company will focus on customers, not just Uber

The CEO of Lyft said on Wednesday that the rideshare company will focus on its customers and not just the basics as it competes with Uber.

David Risher will take over the CEO role in mid-April, told host Liz Claman on The Claman Countdown that he is going to build a great company that is profitable and strong. He said that his plan involves focusing on customers, which included both passengers and drivers with a laser. We are going to pick you up when we say we are. We are going to give you a price that is in line with what the competition does. He said we're going to drop you off on time. That's the goal to get back to basics. The former Amazon executive said Lyft's first order of business on the change side is to remind customers that the company is here and that we are here for you. The US and Canada based company, Lyft, wants to get you back in society after COVID, Risher told Claman.

He said that we are not also in the business of delivering pizzas and tuna-fish sandwiches. You can be pretty sure that when you get in your car you're not going to have to deal with that issue that maybe the guy just dropped off a tuna sandwich at an Uber Eats house. In addition to rides, competitor Uber has food delivery and other services.

Risher s appearance on The Claman Countdown came just two days after the company revealed that he would become CEO on April 17. He takes over from Logan Green in the position as the co-founder moves to chair Lyft's board.

John Zimmer, currently president at Lyft, will be the board's vice chair at the end of June, the company said.

In early February, Lyft reported generating $1.18 billion in fourth quarter revenue, which was 21% higher year over year. The net loss for the quarter was $588 million, which is a 108% increase from $283 million in the same period in the previous year.

According to the earnings release, Uber's fourth-quarter revenue came in at $8.6 billion and its net income came in at $595 million.

In the end, I think our job is to remind customers why we're a great alternative to the 800 pound gorilla in the room where we're focused on them, not just on packages and pizza, and how we're going to earn their ridership back, because I think we've fallen a little off to the side, Risher said. I think it's time to come back and make a big statement.