Technology

A recent report by LexisNexis Risk Solutions reveals that the increase in fraud cases in India has led to significant financial losses for businesses, costing them on average Rs 4 for every Rupee lost. The study highlights a shift towards digital channels being the primary mode for fraudulent activities, with cyber attackers exploiting the anonymity of digital transactions to conduct untraceable acts of fraud.

The impending arrival of generative AI has cast a long shadow over the future of call centers, with industry experts predicting a dramatic shift within the next year. TCS CEO K Krithivasan, a leading voice in the technology sector, has boldly predicted a "minimal" need for call centers, as generative AI-powered chatbots are poised to revolutionize traditional operations.

HCL Technologies is fully training 50,000 employees in generative AI by year-end, aligning its growth strategy with emerging AI trends and preparing its workforce for a rapidly evolving digital landscape. The company is also actively developing AI-driven platforms like HCLTech AI Force, focusing on sectors like cybersecurity, data management, and cloud migration, all catalyzed by GenAI.

India's BPM industry is poised for a transformation with the integration of generative artificial intelligence, leading to a decreased need for call centers, according to K Krithivasan, the CEO of Tata Consultancy Services. The industry is experiencing faster growth compared to the IT services sector, which has been affected by macroeconomic uncertainties, with a shift towards higher-end services and a move away from voice-based work.

Tesla cars are packed with hidden features that go beyond their sleek exteriors and futuristic interiors. From a built-in dashcam and Sentry Mode for enhanced security to speed limit adjustment with autopilot for convenient driving, Tesla offers a range of functionalities that elevate the driving experience.