Bonza Airlines Suspends Flights, Leaving Passengers Stranded
Budget airline Bonza has temporarily suspended all flights, leaving many Australians stranded at airports across the country. The airline entered voluntary administration within hours of the cancellations, and the fleet will remain grounded until Thursday, May 2nd.
What is Bonza?
Bonza Aviation was a budget regional airline that launched in January 2023. It aimed to serve regional routes not covered by larger carriers like Virgin, Qantas, or Rex Airlines. The airline was the brainchild of Tim Jordan, who previously held senior commercial roles with Virgin Australia.
Why were the flights cancelled?
The exact reasons for the cancellations and administration remain unclear. However, Bonza has faced challenges in the past, including cancellations of its Darwin-Gold Coast flights in December 2023 and ongoing questions about the timeliness of its arrivals. Aviation experts believe the airline's routes had thin margins, making it difficult to turn a profit.
What happens next?
Administrators are currently considering the continued trading of Bonza during the administration period. This includes the possibility of restructuring the company or finding a buyer. The airline's fleet remains grounded, and passengers with bookings during this period are advised not to travel to the airport.
What about refunds?
Affected customers have received text messages directing them to fill in an online form for a refund. Bonza has stated that refunds will be processed within 21 days. However, some customers who have had flights cancelled in the past have reported difficulty obtaining refunds.
What are the options for stranded passengers?
The Transport Department has established a hotline for stranded passengers and is helping them book flights with Qantas, Virgin, or Jetstar. These airlines are offering complimentary seats, where available, on flights to the airport nearest to the passengers' final planned Bonza destination.
What does this mean for the future of Bonza?
The future of Bonza remains uncertain. The airline has not responded to requests for comment. However, the company's financial difficulties and the suspension of flights raise serious questions about its long-term viability.