This may include ads from us and 3 rd party based on our understanding. On its website GOTO Energy said: GOTO Energy is no longer trading. The regulator of energy was appointed as the new supplier for its customers. Customers need not worry, their supplies are secure and that domestic customers have paid into their accounts will be protected if they are in credit. Ofgem's advice is not to switch, but instead to wait until they can make a new supplier for you. Ofgem said its safety net will continue and domestic customers' energy supply will be protected and money that domestic customers have paid into their account will be secured, where they are in credit. Domestic customers will also be protected by the new price cap when switched to a new supplier. Customers of these suppliers will be selected by their new supplier that will be contacted by Ofgem.