Microsoft looks into problem with its 365 services

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Microsoft looks into problem with its 365 services

Microsoft is looking into an issue that has hit users of its products worldwide, including Teams and Outlook.

The US tech firm said it was looking into issues that impact multiple Microsoft 365 services, which include its Teams messaging and videoconference service, Outlook email and word and excel programmes.

Microsoft 365 products have millions of users worldwide and thousands of them reported downtime on Downdetector, a site that registers problems with tech products. Users in the UK, the US, Australia and Brazil highlighted problems not only with 365 programs but also the gaming service Xbox Live and Microsoft's cloud computing business Azure. In the UK, the outage reports appeared to peak at around 8 am GMT.

Microsoft said it had isolated the problem to networking configuration issues, and we re analyzed the best mitigation strategy to address these issues without causing additional impact. It was added at 9.26 am GMT: We rolled back a network change that we believe is causing an impact.