## Japanese Doctors Sue Google Over Unmoderated Negative Reviews on Google Maps

72
1
## Japanese Doctors Sue Google Over Unmoderated Negative Reviews on Google Maps

## Japanese Doctors Sue Google Over Unmoderated Negative Reviews

A group of Japanese doctors has filed a lawsuit against Google in Tokyo District Court, demanding $9,400 in damages for 63 medical professionals. They claim that Google has failed to adequately police derogatory and often false comments posted on its platform, specifically on Google Maps.

The lawsuit argues that these groundless negative reviews, often written out of spite, have caused substantial damage to the doctors' reputations and practices. They claim that Google's inaction despite repeated complaints demonstrates a lack of responsibility for the content on its platform.

The doctors also highlight the reliance many Japanese citizens place on online reviews for hospitals, including information about wait times and quality of care. They argue that inaccurate and harmful online comments can negatively impact healthcare decisions and potentially harm patients.

This lawsuit aims to shed light on the potential dangers of Google's technology and the company's responsibility for moderating content on its platforms. The symbolic damages sought by the plaintiffs, approximately $150 per doctor, underscore their desire for accountability and action from Google.