Apple to sell spare parts and tools to general public

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Apple to sell spare parts and tools to general public

Apple will begin selling spare parts and tools to the general public on November 17 to perform repairs on some iPhones and Mac computers.

Apple has been given greater access to repair manuals and genuine parts after years of pressure from consumer groups.

In the year 2019 Apple launched a program where independent repair shops can buy parts, tools and manuals. In addition to its 5,000 directly authorised repair providers, there are 2,800 independent shops in the programme.

After reading a manual, Apple customers can buy parts directly from the self-service programme to perform their own repairs. Apple said the online store will contain about 200 parts and tools aimed at fixing the most common issues with displays, batteries and cameras on iPhone 12 and 13 models.

The programme will eventually extend to Mac computers that use Apple's M 1 chip and later to less common repairs. After completing a repair, customers will be able to return their used parts to Apple and get a discount, which will give them the same pricing on parts and tools as independent repair shops.

Apple said the programme will begin in the United States early next year and expand to more countries later in the year.