They ordered a feast but ended up with nothing.
According to reports, workers at a Boston Market location in southern California staged a walkout that resulted in the store being unable to fulfill prepaid orders on Thanksgiving morning.
Adam Sharp, a customer who was stunned when he arrived at the store to find a sorry sign posted outside, told KTLA he was disappointed and was now facing a real headache.
We have 12 people that we have to feed right now, and you can literally see the food inside the store and we can't get to it. He said there was no phone call, they charged our card $400.
The Boston Market didn't respond immediately to an after-hours email from Fox Business. A phone call to the Rancho Cucamonga location was not answered. A restaurant spokesman told KTLA that the restaurant is in the process of refunding the Thanksgiving order s of guests affected by the Rancho Cucamonga location. The spokesman said the station sincerely apologizes to every guest who placed an order and came to the restaurant today.
The KTLA report said stacks of orders could be seen inside the location, which added to the customers' frustrations.
Joseph Amato told the Daily Bulletin that there was no email, nothing about it. There is food sitting in there, food sitting in the truck on the side, just waiting to see if someone shows up. It's just a matter of fact that most people don't have food. I really wanted to take it easy this Thanksgiving, not have to make a whole dinner for the family, now I have to find a plan B.