Several Amazon services, including Prime Video, its namesake e-commerce website and applications that use Amazon Web Services, were down for thousands of users in the United States on Tuesday. Amazon said the outage was due to issues related to the application programming interface API, which is a set of protocols for building and integrating application software.
In a report on its service health dashboard, Amazon said that it has identified the cause and is working to resolve the issue, and that it is experiencing API and console issues in the US-EAST-1 Region.
There were more than 24,000 incidents of people reporting problems with Amazon, according to the Downdetector. It collects status reports from a number of sources, including user-submitted errors, to track outages.
The outage could affect a larger number of users.
Amazon's Ring security cameras, mobile banking app Chime and robot vacuum cleaner maker iRobot were also facing issues according to their social media pages.
Ring said it was aware of the issue and is working to resolve it. A major Amazon Web Services AWS outage is currently impacting our iRobot Home App, iRobot said on its website.
In June, websites including Reddit, Amazon, CNN, PayPal, Spotify, Al Jazeera Media Network and the New York Times were hit by a widespread hour-long outage linked to the U.S. based content delivery network provider Fastly, a smaller rival of AWS.
In July, Amazon had a disruption of its online stores service, which lasted for nearly two hours and affected more than 38,000 users.
The users of Amazon have experienced 27 outages over the past 12 months, according to ToolTester, a web tool review site.